Shipping policy

Any claims for misprinted/damaged/defective items must be submitted within 4 weeks after the product is received. For packages lost in transit, all claims must be submitted no more than 4 weeks after the estimated delivery date. 

If the recipient's address was wrong, then recipient is held responsible. Usually, the package is sent back to the return address. 

 

We are not responsible for any packages due to the carrier.

If the package was marked as delivered by the carrier, but the customer reports they have yet to receive it, Pace-Of-One won't cover the cost of reshipping or refunding the order.

There may be cases where the delivery was made, but the package was left in an unexpected location at the customer's address. Customers should reach out to the carrier and inquire if any additional details were left by the delivery person. For example: “Left under the table on the back porch."

 

Fulfillment

It takes 2–7 business days to create apparel products and 2–5 business days for non-apparel products.
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Shipping

Our average shipping time is 4 business days depending on the order's destination.
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Estimated delivery

 Customer gets their order after we fulfill and ship it.